Sandmere Practice

020 7274 6366

Patient Information

For those highly vulnerable patients asked to isolate for 12 weeks see below.

Highly Vulnerable Patients 12 Weeks Isolation


Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Under the Access to Medical Records Act you have the right to see your medical records. Please ask the receptionist for further details.

Complaints policy

If you have a complaint then please follow these guidelines. Address your complaint to the attention of the practice manager Give as much detail as possible Your complaint will then ... [continue] Complaints policy

Family doctor services registration

If you would like to register at the practice then please make sure that you meet our requirements before completing this form.

How to register

If you would like to register at the practice then you must: Live in the practice catchment area which is a seven mile radius around the practice that includes Balham, ... [continue] How to register

NHS Walk-in Centres

Clapham The Junction Health Centre Arches 5-8 Clapham Junction Station London SW11 2NUTel: 0333 200 1718 Fax: 0333 200 1719 or enter your postcode here    

Patient confidentiality

The practice operates a strict policy of confidentiality. All your medical details are confidential. There is also a special confidentiality service for teenage girls where a completely confidential consultation will ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities


The practice has CCTV with 24 hour video surveillance with Panic Alarm Buttons linked to the Police. These are provided for security and your safety. Please also adhere to these ... [continue] Security

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Useful numbers

Our fax number is: 020-7738-5172 Our e-mail address is: NHS Direct Medical Help Line 0845 4647 Out of Hours SELDOC 0208 693 9066 Emergency Services Ambulance 999 St Thomas’ ... [continue] Useful numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice has a strict policy against verbal abuse and violence or threatening behaviour against any member of staff. If any incident occurs then the strictest action will be taken ... [continue] Violent or abusive behaviour